FREQUENTLY ASKED QUESTIONS
When we don't ask questions, we let fear and insecurity limit our learning and hinder our growth.
Please do not hesitate to let me know if there is something you don't understand. This is by no means a comprehensive list of FAQs so when you bring my attention to something that is important to you, it helps me be more clear and informative to the next person looking for support.
I am always happy to clarify things and if I don't have the answer, will do what I can to help you find it.
What are your service rates?
Therapy appointments (55 minutes) - $165
Individual consultation (30 minutes) - $60
Do you take insurance?
Yes. I am currently credentialed as an in-network provider with Aetna, United Health Care, Oxford, Oscar Health, UMR, and Cigna in all states I can provide clinical services (North Carolina, Virginia, District of Columbia, Maryland, West Virginia, and Pennsylvania). If you choose to use your insurance for service, your coverage will be verified through Alma, the claims processing company I use. I always encourage clients to talk directly with your insurance company prior to starting therapy to ensure you have an accurate understanding from them of your mental health coverage and financial responsibility.
I can also provide a Superbill if your policy offers you the use of out-of-network (OON) benefits where you would submit directly to them for reimbursement. Please be aware that I do not submit these claims on your behalf or assist directly with submission and your insurance company is the appropriate resource to help you navigate the process. You are entitled to a Good Faith Estimate for your treatment as part of the No Surprises Act which will be discussed with you during your initial consultation.
What is your availability?
At this time, I schedule appointments on Monday, Tuesday, and Friday. Many of my clients have flexible schedules and find they can take an hour during their workday to have session. For those who do not, I offer a limited number of appointments outside of the traditional workday. I do not provide crisis response services for clients though I ensure everyone I work with knows the resources in their area that they have access to, including 24/7 hotlines.
Is there anyone you don't work with?
I don't currently work with couples or children. There are certain clients I tend to be a better fit for than others, which is something we discuss in your video consultation, though chances are if you have looked over my website and want to work with me, you are likely one of them. I also cannot work with anyone outside of NC, VA, WV, MD, DC, or PA due to state licensing restrictions.
Can anyone do tele-therapy?
For the most part. There are some people for whom virtual sessions are not advised due to the nature of how care is provided (you need to have basic literacy with technology, access to stable internet and privacy to speak freely safely during your appointment). Others with significant acuity due to their mental health condition(s) would often be better served in-person as there are limitations to both clinical assessment and treatment interventions when care is only delivered virtually. Research has shown that “telehealth is essentially just as effective as face-to-face psychotherapy" and that due to the increased ease of access, clients are able to stay in therapy with fewer interferences to their treatment.
Do you offer free consultations before starting therapy?
Absolutely! You can request a free 15 minute Video Consultation call directly on my calendar here or you can complete my contact form and and I will reach out to you to discuss scheduling a time that will work for both of us.
Are there any other fees I should know about?
Yes. As your session time is being held specifically for you, if you cancel with less then 48 hours notice (or are more then 10 minutes late to your scheduled appointment) your credit card on file will be charged for the full session fee ($165). This may be waived (and the charge refunded) if your session can be rescheduled within the week or for emergency situations.